FAQs
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FAQs

 

What is the difference between the ARTS editions (Personal and Web)?

What are the different licensing options?

What is the delivery method of the purchased software?

Do you provide training to use ARTS 7.0?

Does ARTS 7.0 need a database?

What are the contents of the package?

What is ARTS 7.0's upgrade policy?


What is the difference between the ARTS editions (Web and Personal)?

The two editions provide the same functionality.

a. Web Edition: 

The web edition supports physically dispersed teams using an internet connection.

b. Personal Edition:

The database and the application reside on the same machine. It is intended for a single user. The Personal Edition is not suitable for multiple users working on the same project concurrently.

What are the different licensing options?

There are two basic types of licensing options: Dedicated and Floating Licenses.

A Dedicated license requires a key for each client license (and personal edition license). The license is transferable from one computer to another.

A Floating license does not require a key for each client license. It is controlled by the number of concurrent users.

What is the delivery method of the purchased software?

a. Internet download (we email the download URL within 12 hours.)

b. CD by mail

Do you provide training?

Yes. We do provide both online and onsite training.

Does ARTS 7.0 need a database?

No. ARTS 7.0 comes with a built-in database.

What are the contents of the package?

You will receive a fully licensed copy of ARTS 7.0, the installation manual, a quick start guide, and a user guide. Example projects are provided.

What is ARTS 7.0's upgrade policy?

Each licensed copy of ARTS 7.0 includes one year of free upgrades and support. After one year, upgrades and support may be purchased for an additional fee equal to 15% of the total cost of ARTS 7.0.

 

 


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